Reference

Terms That Shape Your Account

Clear account rules, wallet steps for DANA, OVO, GoPay and QRIS, and access terms help you know what happens before you join our lobby.

Account ownershipDANA wallet rulesQRIS payment checksAccess depends on local law
borneo jitu Terms That Shape Your Account
CONTACT ROUTES

Ask About a Term Fast

Terms questions often come up during account setup, wallet checks, or a disputed game round. We keep contact paths inside the site so you can attach the account step, payment rail, device, and time of action in one message. Support is available daily from 09:00 to 23:00 WIB, and we use your registered phone or email only when we need to verify that the request came from you.

Team online

Live Chat

Use live chat for urgent Terms & Conditions questions, such as a locked wallet, a duplicated account warning, or unclear settlement status after Super Sic Bo or Aviator. Include your username and the approximate WIB time.

Account Inbox

Send account inbox messages when you need a written reply about rule wording, accepted documents, or a payment record linked to DANA, OVO, GoPay or QRIS. We keep the thread tied to your profile.

Security Check

Choose the security path if you think someone else accessed your account or changed profile details. We may ask you to confirm device type, last login time, and the payment method last used.

ACCOUNT CARE

How We Handle Term Records

Terms & Conditions only work when records are clear. We keep account events, wallet actions, device sessions, cookie choices, and support threads so we can answer disputes and apply rules consistently.

Account Data

We use your username, phone number, email, and profile status to apply account rules. If a detail is wrong, contact support from your account inbox so we can check the request against your login record.

Payment Records

DANA, OVO, GoPay and QRIS references help us match deposits and withdrawals to your wallet. The Terms & Conditions allow checks when names, amounts, timestamps, or account signals do not line up.

Cookie Use

Cookies help us remember login sessions, language choice, and device state. Under these terms, cookie data supports security checks and page function; you can clear browser cookies from your device settings.

Device Sessions

Mobile and desktop sessions may be reviewed when a term issue involves account access. You can go to Account, then Security, to view active sessions and ask support to end one.

Retention Period

We keep term-related records while your account is active and for a reasonable period after closure when needed for wallet checks, dispute handling, and security review. Support can explain what record category applies.

Change Requests

If you need to update profile data or question how a term was applied, send the request through live chat or account inbox. We may ask for confirmation before changing protected account details.

Common Terms Questions Answered

This FAQ focuses only on the Terms & Conditions that govern your account, wallet, access, and support relationship with us. It is written for practical account decisions: what you agree to, how rules apply to game sessions, what records we use, and how you can ask for a correction or explanation before you continue.

You accept the terms when you create an account, log in after changes are posted, or use wallet actions such as DANA, OVO, GoPay or QRIS. If you disagree, contact support before using the account further.

Our Terms & Conditions are based on one person controlling one account. If duplicate profiles appear, we may pause wallet actions while support checks phone number, device activity, payment references, and account ownership.

The same account terms cover slot rooms, Super Sic Bo, Aviator, Bingo, Fish Hunter, and Tennis Betting. We use round records, timestamps, and wallet entries to review any dispute linked to a session.

A mismatch on DANA, OVO, GoPay or QRIS may trigger a wallet check under the Terms & Conditions. We may ask for extra confirmation before a deposit is credited or a withdrawal is processed.

Yes. Send the request through account inbox or live chat during 09:00 to 23:00 WIB. We may ask you to confirm your phone number, last login device, or recent wallet action first.

Access and eligibility depends on local law. We may limit or pause account use when location, device signals, or legal requirements affect whether a feature, game category, or wallet action can be offered.

Use live chat for urgent account pauses and account inbox for written disputes. Include your username, date, WIB time, payment method if relevant, and the game or account step connected to the issue.